Adhira & Appa Coffee, a distinguished filter coffee brand, in the heart of Kochi, Kerala. As hospitality consultants, we embarked on a comprehensive turnkey project to elevate their menu and ensure a seamless operational flow.
Developed and implemented standard operating procedures (SOPs) to ensure consistent and efficient operations. Conducted a comprehensive analysis of the customer journey, pinpointing key touchpoints and areas for enhancement.
Crafted innovative and authentic filter coffee blends and complementary offerings that align with the brand's ethos. Streamlined supply chain to ensure the consistent high-quality ingredients, thus maintaining product integrity.
Focused on aligning menu with Adhira & Appa Coffee's brand story, that resonated with their values and heritage. Thorough training to ensure the seamless implementation of the new menu and uphold exceptional service standards.
